WooCommerce Freshdesk

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Help your customers quicker, using WooCommerce and Freshdesk.

Using WooCommerce Freshdesk, connect your WooCommerce-powered online store to your Freshdesk help desk account, helping your customers to request assistance with orders and to receive their answers as quickly as possible.

Key Features: Customer

  • Quickly create a new ticket related to an order
  • View a list of active tickets, directly on your “My Account” screen

Key Features: Store Owner

  • Create a new ticket when viewing an order in the WordPress admin
  • Create a new ticket from a blog post comment, directly from the WordPress admin
  • Connect, and synchronise, a product with a forum category and solution category within your Freshdesk helpdesk

A full Freshdesk solution

Freshdesk contains many moving parts including a ticketing system, discussion forum and solutions centre (knowledgebase). WooCommerce Freshdesk integrates seamlessly with each section of Freshdesk, ensuring the seamless creation of forum and solution centre categories, as well as helping your customers to create tickets without having to leave your store.

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Yes of course, because we buy products from the original author and resell them.
All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do.
Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.
Yes, You can open ticket, and we will update asap in business day. ( Normally less than 24 hours, except holidays period )
We provide basic support for installing plugins and themes.

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Item Information

Last Update: January 8, 2023
Released: September 28, 2021
Version: 1.1.28